MasterVino App Support
We are here to help!
Thank you for using MasterVino. Our goal is to provide the best possible learning experience for wine enthusiasts and professionals. If you are experiencing any issues, have a suggestion, or just want to say hi, please let us know.
Frequently Asked Questions (FAQ)
Q: Is my progress saved across devices? A: MasterVino is currently an offline-first application designed to respect your privacy. All your progress, quiz scores, and flashcard mastery data are stored locally on your device. We do not sync your personal data to any external servers.
Q: I found a mistake in a question/flashcard. A: We strive for accuracy! Please use the contact form below to report the specific Level and Topic where you found the error, and we will correct it in the next update.
Contact Us
If you need further assistance, please fill out the form below. To help us serve you better, please include the following details in your message if you are reporting a bug:
- Device Model (e.g., iPhone 15 Pro, iPad Air)
- iOS/iPadOS Version (e.g., iOS 17.2)
- App Version (Found in the “About” section of the app)
- A brief description of the issue and steps to reproduce it.